Shirye-shiryen gaggawa a cikin otel yana da mahimmanci don tabbatar da amincin kowane lokaci idan akwai buƙata. Kogin Jordan na yin taka-tsantsan don sarrafawa da shawo kan matsalolin gaggawa a otal yayin da lamarin ya faru.

A ƙasa za muyi magana game da gano manyan abubuwan gaggawa na iya faruwa da sanya ɗakunan otal na Jordan cikin gaggawa da yanayin bala'i. Maganar tana bincike kan shirye-shiryen gaggawa na otal, yadda suke sarrafawa da shawo kan matsalolin gaggawa, da iyakance ko abubuwan da ke haifar da nasara cikin shirin gaggawa.

A cikin wannan labarin, za mu ba da rahoton abin da manajoji daga manyan otal-otal uku, huɗu da biyar a Amman da Petra suka ce game da shirye-shiryen shirye-shiryen gaggawa a cikin gine-ginensu. Sakamako ya bayyana cewa Otal-Otal din na Jordan suna fuskantar bala'o'i iri-iri na mutum da mutane. A cikin batun shiri na gaggawa, otal-otal na Jordan rashin tsari na gaggawa da kuma wasu matsalolin da ke kawo cikas ga shirin gaggawa don bala'i. Wannan yana nuna fifikon rawar da hukuma ta taka wajen kafa tsarin gaggawa zuwa otal din da ya shawo kansu ya dauki irin wadannan halaye, don haka zasu iya samun damar aiwatar da abubuwan da suka dace.

Shirye-shiryen gaggawa da gudanar da bala'i a cikin Jordan: yadda za a hana mummunan bala'in

Gudanar da Bala'i ya zama muhimmin al'amari yayin da manyan 'yan wasan baƙi ke neman hanyoyin shawo kan waɗannan abubuwan da ba a zata ba, waɗanda ke da babbar barazana ga yuwuwar ƙungiyoyin baƙi (Ref. Mitroff, 2004), da ƙirƙirar ƙalubale da yawa ga sassan masu zaman kansu da na jama'a (Ref. Prideaux, 2004).

Kash da Darling (Ref. 1998) sun nuna cewa Babban ƙudurin bala'i yana cikin kimanta matakin yanzu na shiryawa bala'i da kuma shiri a cikin masana'antar baƙunci, da kuma bincika alaƙar tsakanin abubuwan ƙungiyoyi (nau'in, girman, da shekaru), ayyukan tsara bala'i da shirye-shiryen gaggawa.

Otal-Otal din Jordan sun dandana a da tashin hankali da kuma gaggawa a cikin shekaru 20 da suka gabata. Gabaɗaya, lokacin daga 2000 zuwa yau ya shafi bala'i na mutum da mutum, tare da rikice-rikicen siyasa a Gabas ta Tsakiya wanda ke tasiri a otal-otal na Jordan ba daidai ba (Ref. Ali & Ali, 2011). Tun daga ranar 11 ga Satumba, 2001, aƙalla manyan rikice-rikice 18 na ta'addanci sun shafi masana'antar karɓar baƙi a duk duniya, gami da biyu da aka gudanar a Jordan (Rif. Paraskevas & Arendell, 2007).

Wannan binciken yayi nufin gano manyan abubuwan gaggawa hakan ya faru a masana'antar otal a cikin Jordan bincika shirye-shiryen otal don abubuwan gaggawa a baya, da kuma bincika yadda otal-otal ke sarrafawa da shawo kan irin wannan lamarin na gaggawa; da iyakokin da otal-otal suka fuskanta; filin nazarin har yanzu ba a gano shi a cikin yanayin Gabas ta Tsakiya gaba daya kuma a cikin otal-otal na Jordan musamman.

 

Shirye-shiryen gaggawa: shiryawa yana nufin rashin kulawa da bala'i!

Gudanar da Gaggawa na iya zama babban ƙalubale ga kowane kasuwanci, musamman masana'antar karɓar baƙi game da mummunan halin da ake ciki daga fuskantar abin gaggawa a nesa da gida (Ref. Stahura et al., 2012). Masana sun yi iƙirarin cewa masu kula da gaggawa ya kamata su ƙayyade mafi kyawun samfurin ko hanya yayin shirya don, amsawa, da murmurewa daga yanayin gaggawa.

Quarantelli (Ref. 1970) ya ambata a cikin ci gaba da bincikensa cewa shiryawa baya sarrafa bala'i, Da kuma bala'i na gaba ba maimaitawa na baya ba ne. Drabek (Ref. 1995) yayi nazarin matakin shirye-shiryen gaggawa da ƙaura don kasuwancin yawon shakatawa don sanin tasirin shirin akan shirye-shiryen, sojojin, da darasi da aka koya kamar tsare-tsaren aiki, wanda ke lura, da sadarwa.

Ya kamata a sa ido a kan ingancin tsarin gaggawa, a tantance su, kuma a inganta su saboda dalilai da yawa. Na farko, gudanarwar gaggawa ba wata cikakkiyar sana'a ba ce (Ref. Crews, 2001), tare da karancin cikakken horo da masaniyar masaniya ga masu tsara shirin gaggawa. Na biyu, rashin iya aiki a cikin shirin gaggawa yana haifar da rashin daidaituwa tsakanin hanyoyin da wadatar albarkatu cikin daidaituwa tare da buƙatun gaggawa na gaggawa. Na uku, shirin gaggawa ya zama mai ci gaba mai gudana, tunda ya zama a tsaye za'a canza shi ya zama ba shi da aiki (Ref. RW Perry & Lindell, 2003).

Kyakkyawan tsare-tsare da ƙungiyoyi sune buƙatu masu mahimmanci don tsira daga bala'i. Aiki mai wahala da yanke shawara masu wahala suna da matukar muhimmanci a batun dawo da gaggawa. Daga ƙarshen lokacin gaggawa har zuwa sake dawo da layin sakewa na gaggawa ya ƙunshi duk ƙoƙari don magancewa, sarrafawa da murmurewa daga mummunan yanayin.

Saurin fitarwa hanya ce mai mahimmanci ta sarkar. Mutanen da ke da nakasa ko mutanen da suka ji rauni na iya samun matsaloli don tserewa daga ginin. Wannan shine dalilin da ya sa otal ɗin, kamar sauran ginin jama'a, dole ne a koyaushe sanye da su Na'urorin dama idan anyi gaggawa.

 

Dabarun tafiyar da bala'i

Sakamakon bala'i, gudanar da albarkatun ƙasa da rarrabawa ya zama mahimmanci game da kalubalen da ake fuskanta a otal ɗin a pre-, lokacin-da-bayan-gaggawa dangane da tsarin kungiyar, ƙungiyar da ke kula da abubuwan gaggawa (Ref. Burritt, 2002).

A cikin maganar Fink (Ref. 1986) samfurin tsara bala'i, gudanar da ayyukan gaggawa yakamata a fara kafin bala'in ta faru kuma kafin ta sami cizo a masana'antar otal. Za'a iya raba aikin gaggawa zuwa matakai hudu: Prodromal, Cuta, Na kullum, da Magancewa. Yayi ikirarin cewa alamomin gargaɗin farkon don ma maimaita bala'in suna da wuyar ganewa. Motsawa daga prodromal zuwa babban mataki, bala'i fara haifar da lalacewa da asarar, matakin shirye-shiryen gaggawa da tasiri na magance abubuwan gaggawa zasu iya ba da gudummawa ga asarar asarar. Sabanin haka, matsanancin yanayin yana bawa ƙungiyar damar murmurewa daga bala'in kuma koya daga ƙarfi da rauni a cikin shirin amsawa na gaggawa.

A cikin samfurin sa, Roberts (Ref. 1994) ya yi bayani matakai hudu na magance bala'i. The matakin farko-farko inda kokarin rage tasirin cutar kuma a shirye domin yiwuwar afkuwar bala'i. A matakin gaggawa, bala'i ya faru kuma za a dauki matakai don ceton mutane da kaddarorin. A cikin matsakaici, otal-otal suna ba da tsare-tsaren gajerun lokaci don maido da muhimman ayyuka da shawo kan su da sauri. A ƙarshe, da dogon lokaci shine inda gyaran ababen more rayuwa ta amfani da dabarun zamani, da inganta tsare-tsaren gaggawa zuwa shirye-shiryen gaggawa na gaba.

 

Waɗanne dalilai ke haifar da haɗari a cikin otel-otal na Jordan?

An nemi masu amsa tambaya su bayyana irin girman girman abubuwan da suka faru na faruwa a otal-otal din da suka gabata.

Binciken ya bayyana hakan Otal-Otal din Jordan sun yi barazanar da yawa gaggawa da rashin tsaro na siyasa a Gabas ta Tsakiya. Abubuwan da binciken ya nuna ya nuna cewa ta'addanci, harin bam na Amman, 2005, bayanin marasa lafiya na Libya, matsalolin kudi, haraji, bala'o'i, karkatar da ma'aikata, da barazanar yanayi a matsayin manyan abubuwan gaggawa da ke fuskantar otal-otal na kasar Jordan.

Binciken ya kuma bayyana hakan gobara, rashin kulawa mai inganci, injunan tsaro masu inganci, da shirye-shirye marasa rauni suna daga cikin mahallan gaggawa fuskantar masana'antar otal a Jordan tare da mummunan tasiri kan kasuwancin baƙi, masana'antu masu alaƙa, da tattalin arzikin ƙasar. Masu amsa sun kuma ji takaici game da yarjejeniyoyin da aka yi da gwamnatin Libya don karbar baki da kuma karbar cikakken marasa lafiya. hukumar a cikin otal-otal na Jordan suna yi musu alƙawarin biyan kuɗin da aka biya a cikin kwanaki 14; sun karkare da cewa kawo yanzu ba su wuce kashi 50% na kudadensu ba bayan an yi ta tantancewa da rangwame daga kwamitocin Libya. Bugu da ƙari, tsadar makamashi, yawan haraji da matsin lamba kan ayyuka.

 

A ƙarshe, shirye-shiryen gaggawa da gudanar da bala'i sune mabuɗan

Daga baya dai bala'oi da kuma na gaggawa suka mamaye Jordan. Tunani da yanayin kazamar masana'antar otal ga al'amuran masu haɗari a cikin ciki da waje. Wannan ya haifar da sauye sauye masu sauye-sauye cikin bakin haure da kudaden shiga. Abubuwan da aka tattauna a cikin wannan binciken sun bayyana yawan bala'o'i da suka shafi masana'antar otal a cikin Jordan a cikin 'yan shekarun da suka gabata, wanda hakan ke shafar gudummawar masana'antar ga GDP ta Jordan tare da bayyana tasirin mai yawa ga tattalin arzikin.

Binciken ya kuma jaddada cewa nau'in kungiyar, shekarun sa, da girman sa na da babban tasiri ga shirin aiwatarwa ba tare da la'akari da ko kungiyar ta fuskanci bala'i ba ko a'a. Shirya gaggawa da kuma wani sabunta tsarin gaggawa tare da sanin manajoji zai taimaka wa masana'antar baƙi don samar da abubuwan da ake bukata, kazalika da ingantaccen horo don kiyayewa ko rage haɗari. Kulawa da amincin tsaro da tsare-tsaren tsaro an cilla su ne domin ceton rayukan baƙi da kaddarorin baƙi. Hakanan za'a iya amfani da waɗannan abubuwan azaman kayan talla don baƙi da masu shirin haɗuwa. A ƙarshe, yana da matukar muhimmanci a fahimci yanayin da ke fitowa don rage tasirin sakamako kuma a kasance cikin shiri kafin rikicin da ba a bayyana ba.

Bugu da ƙari, don rage asarar lokacin fitarwa lokacin da masifa ta faru. Ingantaccen tsarin aiwatarda aiki dole ne ya kasance a matakin gwamnati da kuma koyo daga abubuwan da suka gabata don shawo kan tasirin irin wadannan al'amuran. Abin takaici, wannan binciken ya gano rashin nasara game da shirye-shiryen gaggawa na gaggawa daga manyan masana'antar masana'antu.

 

KARANTA KYAUTAR WATA ACADEMIA.EDU

 

THE Magajin BIO

Dr Ahmad Rasmi Albattat - Mataimakin Farfesa a Cibiyar Digiri na gaba, Gudanarwa da Kimiyya.

Dr Ahmad R. Albattat, shi ne Mataimakin Farfesa a Cibiyar Digiri na Biyu, Gudanarwa da Jami'ar Kimiyya, Shah Alam, Selangor, Malaysia. Malami ne kuma mai ba da shawara a waje a Makarantar yawon bude ido ta Medan (Akpar Medan). Yana da digirin digirgir a fannin kula da baƙi a jami’ar Sains Malaysia (USM). Ya yi aiki a matsayin Mataimakin Farfesa, Ammon Applied University College, Amman, Jordan. Babban Malami kuma mai gudanar da bincike a Makarantar karbar baki & Fasahar kere kere, Gudanarwa da Jami'ar Kimiyya, Shah Alam, Selangor, Malaysia, da kuma Mai bincike a Cluster Tourism Research Cluster (STRC), Pulau Pinang, Malaysia. Ya kasance yana aiki da masana'antar baƙunci ta Jordan tsawon shekaru 17. Ya shiga kuma ya gabatar da takardun bincike a yawancin tarurrukan ilimi da aka gudanar a Malaysia, Taiwan, Thailand, Indonesia, Sri Lanka, da Jordan. Shi memba ne mai aiki na Kwamitin Nazarin Ilimin Kimiyya da Edita a kan Baƙi gudanarwa, otal, yawon shakatawa, abubuwan da suka faru, shirin gaggawa, gudanar da bala'i, albarkatun ɗan adam don Jaridar Gudanar da Gudanar da Balaguro, Jaridar Kasuwancin Kasuwanci da Gudanarwa (JHMM), Batutuwa na Yanzu a Yawon Bude Ido (CIT), Asiya-Pacific Journal of Innovation a Gidajen Baƙi da Yawon Bude Ido (APJIHT), Jaridar Tattalin Arziki da Gudanarwa ta Duniya (IJEAM), AlmaTourism, Jaridar Yawon Bude Ido, Al'adu da Ci Gaban Yanki, Jaridar Yawon Bude Ido ta Duniya da Ci Gaban Al'umma Mai Dorewa. Ayyukansa na baya-bayan nan an buga su a cikin litattafan ƙasashen duniya waɗanda aka tsara, lamuran taro, littattafai da babin littafi.

 

 

 

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