I-DHSC - uMnyango Wezempilo kanye Nokunakekelwa Komphakathi - unephrojekthi yokuhlomisa imikhumbi ye-ambulensi yase-UK ngamadivayisi amasha obuchwepheshe. Uhlu lubandakanya ama-antenna, izintambo ezisondela ezintanjeni, izixhumi, imibhobho yangaphandle yomsindo, nezipikha.

Inhloso ukuhlinzeka ngokusezingeni eliphezulu lokunakekelwa. Ngo-Okthoba 2018, ikhasi elisemthethweni le-UK Department of Health and Social Care likhishwe a Umbhalo ebalwe kuyo i imishini zamathuluzi anjalo.

Umhlinzeki okhethiwe uzophinde anikezwe umsebenzi wokunikeza imizila yokuxhumana namanethiwekhi weselula, kufaka phakathi i-Emergency Services Network. Lokhu kungenxa yesidingo sokwenza ngcono ukuxhumana phakathi kwamadivayisi eselula opharetha bezokwelapha nezikhungo zokuthumela. Umnyango ubheke nokusabalalisa isoftware yokuphathwa kwamadivayisi eselula.

Lolu hlobo lobuchwepheshe seluzofakwa ku- i-ambulensi izimoto zama-ambulensi zithembele eNgilandi. EWales naseScotland, ukhetho luvulekile futhi bangalandela lolu hlelo.

Le phrojekthi izokwakhiwa ngezigaba ezahlukahlukene, ezizobandakanya ukwakhiwa kohlelo lwamadivayisi, amanethiwekhi, nesoftware. Ikakhulukazi eyesibili ihlobene nokwakhiwa nokuhlolwa kwamathebulethi nezinsizakalo ezilethwa ngamadivayisi. Ngenkathi isigaba sokugcina sizobona izinsizakalo ziba bukhoma, kanye nokwesekwa nokulungiswa okuvela kumphakeli okhethiwe.

Ngaphansi kweyodwa yamaphuzu we- incwadi kahulumeni echaza imininingwane ethile:

Ucwaningo lwe-Case 6: ukulethwa kwezidingo zokunakekelwa kanye nabasebenzi

Ukunakekelwa kwe-WCS (umhlinzeki wekhaya onakekelayo) futhi Cera (enikeza ukunakekelwa ekhaya) ngabahlinzeki be-2 basebenzisa ubuchwepheshe ukuze basekele abantu ukuba baphile izimpilo abafuna.

Njengomhlinzeki wekhaya wokuqala wokunakekelwa e-UK ukufaka izinhlelo zokuqapha ze-acoustic (izinhlelo eziqapha ukulala kweziguli nokuqala ukuqapha uma imisindo idlula amazinga acacisiwe), ochwepheshe bezokunakekelwa kwe-WCS bangathola lapho izakhamuzi zingase zidinge ukunakekelwa nokusekelwa okwengeziwe phakathi nobusuku futhi phendula ngendlela efanele. Lokhu kusiza ukubhekana nenselele yabantu abaningi ababhekene nokulala okungathí sina noma ukuphazanyiswa phakathi nobusuku. Ukwethulwa kwesistimu kuye kwathuthukisa ikhwalithi yokunakekelwa kwesikhashana, kuncishiswe inani lokuwa phakathi nobusuku futhi kuvimbela ukuphazanyiswa okungadingekile kubahlali ngenkathi belele. Kanye nokuqapha kwe-acoustic, i-WCS Care isebenza nabalingani ukuze bathuthukise ukunakekelwa nokuphila kahle kwabakhileyo abasebenzisa ubuchwepheshe bedijithali, besebenzisa amadivaysi ephathekayo ekuhlelweni kokunakekelwa kwe-elekthronikhi nokunika amandla izihlobo ezinkampanini zokunakekelwa komnakekeli, ukunikeza obala nokwakha ukwethemba.

Izinselele ngokuhlinzekwa kokunakekelwa kwekhaya zibandakanya abasebenzi abanakekeli abanomsoco, ukuhlela ukuvakashelwa, nokugcina iziguli nemindeni yabo ehilelekile ekuhleleni nasekweletheni ukunakekelwa ekhaya. Ukuze uphendule kulawa futhi uthuthukise ikhwalithi yokunakekelwa okunikeziwe, i-Cera isebenzisa ubuchwepheshe ngezindlela ezihlukahlukene, kufaka phakathi ukuxhuma abantu abadinga ukunakekelwa nokusekelwa kwabanakekeli abaseduze, ngokuzenzakalela imisebenzi ebuyele emuva ehhovisi (njengokuhlela nokukhokha) nokusebenzisa ukunakekelwa kwedijithali amarekhodi ukuloba ulwazi. UCera ubike ukuthi izinyathelo zabo ezisekelwe ekhaya ziye zabona umehluko omkhulu ekwaneliseni iklayenti. I-Cera iphinda ithuthukise i-chatbot yengqondo yokufakelwa ukusiza abanakekeli ngezincomo zokunakekelwa kwekhaya kwabantu abanezimo ezinjengokuhlupha komqondo. Isifiso sokuthi singasiza izibonakaliso zendawo zokugula nokuvimbela iziphuthumayo zezokwelapha ngezixwayiso zangaphambili.