About three million consumers from more than 758,976 households in Selangor and Kuala Lumpur are experiencing unscheduled water cuts because of an insufficient supply of treated water. Those affected areas that had been facing water disruptions were in Gombak (218,940), Kuala Lumpur (146,875), Petaling (2,300) and the Klang-Shah Alam, Hulu Langat area (390,861 households). The water disruption is due to the inability of the Sungai Semenyih water treatment plant operated by Konsortium Abass Sdn Bhd, and the Sungai Langat water treatment plant, operated by Puncak Niaga Sdn Bhd to meet consumer demand. However, the water disruption in Klang-Shah Alam area was due to a power supply disruption at the Sungai Selangor Phase 1 treatment plant managed by Syarikat Pengeluar Air Selangor Sdn Bhd (SPLASH).
The impact of water supply disruptions in the Klang Valley, the residents, especially of several apartments and flats encountered painful experiences. They were forced to haul water up using staircases because of the lack of elevators. Before reaching their house, only a quarter of the water is left. The absence of water was difficult until school children and senior citizens had swollen feet. There was even a miscarriages. Moreover, the water woes have affected food stalls and restaurant operators across the state. According to the Muslim Restaurant Operators Association (Presma), over 600 members of the association had lodged complaints that their businesses were badly affected by the water crisis. Although the water rationing plan is being implemented, problems still exist because in some restaurants, toilets have to be closed up to two days during dry taps. When the water supply is restored, the water is usually murky and yellowish in colour. As a result, the quality of our food will be badly affected.
The disruption will go on indefinitely as it depends on the ability of the water treatment plants concerned to achieve maximum production and the sourcing of additional treated water resources. Overall, the capacity of treated water in Selangor, KL and Putrajaya is not enough, with water reserves at less than 1% or negative, during high demand periods. Syabas will deploy water tankers and static tanks to the affected areas for emergency water distribution. Priority will be given to critical consumers such as hospitals, dialysis centres, welfare homes and during emergency events such as funerals. All consumers are urged to use water prudently to help alleviate the water shortage and allow speedier resupply to the affected areas.